TO BE ANNOUNCED
BeMobile is part of the Aetas Mobile group, who is a licensed Mobile Virtual Network Operator (MVNO). We make use of Cell C’s infrastructure, to provide you with a unique service, which is to provide our own SIM cards and unique value offering to the Mobile Service Industry.
BeMobile‘s UBU.AIR offering provides for
six-month free airtime
three months free subscriptions
double airtime for life
Free airtime from participating vendors.
To provide these deals, a nominal subscription fee of R45 is charged. However, to let people judge for themselves if the double airtime and free airtime, justify the subscription fee, we are offering this introductory deal with three months of free subscription.
If you think it is too good to be true, why don’t you try it out, it free subscriptions for three months and free airtime for 6.
STOLEN SIM CARD
Report your lost phone and/or SIM to the AETAS Mobile before reporting it to the Police. Send an e-mail to email@example.com and request that your Sim be blacklisted. Once you have received the blacklist confirmation, then report the lost SIM to the nearest or convenient Police station. Take your ID, phone serial number and blacklist reference number with you to the Police. If your phone is insured, you will need a Police case reference number to submit a claim for the lost phone.
ASK A QUESTION OR IF YOU ARE UNSURE ABOUT ANYTHING.
send a mail to firstname.lastname@example.org for any question or clarity on any FAQ
FIND A STORE
This is a Virtual store, everything is handled through this portal, phone Aetas Mobile using the contacts, or e-mailing email@example.com for assistance.
CHANGE DATA AND MMS SETTINGS?
Your phone will automatically be updated with the new settings when you insert your new SIM card into your phone.
LOGGING INTO MY ACCOUNT?
Register online is a Simple process, from there you can shop, monitor your order and use your Cash Back.
HOW DO THE DATA AND SMS BUNDLES WORK?
You will need to recharge your airtime first, buy airtime in bundles ranging from R100 to R1000. Then from your airtime, convert airtime bundles of data in batches of 100MB, 300MB, 500MB, 1GB or 2GB. Dial *140# to convert your airtime to data. Aetas also does not offer SMS bundles. Remember your data is valid for 30 days from date of purchase.
CHANGE OR UPDATE MY CREDIT OR DEBIT CARD DETAILS?
Login to your online profile and then onto Payfast. You can however use a different card to make a online purchase.
CONTROL MY DATA SPEND?
Use Wi-Fi to download apps. Switch off your automatic updates, take note of the size of the image or video before downloading, and make sure there are no apps running in the background that will require data. E.g. Maps, WhatsApp, etc.
TRANSFER AIRTIME AND HOW MUCH CAN I TRANSFER FROM AIRTIME TO DATA?
dial *140# from your phone and follow the prompts
CHECK MY DATA & AIRTIME BALANCES?
dial *140# from your phone and follow the prompts
GET MY PUK?
Your PUK number will be on the Sim card provided. Keep this card in a safe place please. If you have lost or misplaced this card and its PUK number, then phone Aetas for assistance, however there will be a verification process to confirm ownership.
BUY MORE AIRTIME?
Use your online profile to buy more airtime, or convert your Cash Back for airtime.
You can’t transfer airtime to another phone.
BUY DATA BUNDLES?
dial *140# from your phone and follow the prompts to convert airtime to data.
CARRY AIRTIME FORWARD
Your airtime will be carried over monthly as long as you top up your phone with at least one payment every 90 days.
WHERE DO I ORDER A SIM CARD?
Go to http://bemobile.co.za/order-sim-card/ to order your new SIM card.
HOW CAN I SWITCH MY EXISTING PREPAID TO BeMobile?
If you like to keep your number, request this when you order your new SIM card. Order your new SIM Card here. http://bemobile.co.za/order-sim-card/ to order your new SIM card. It is a free service for you. There is a R30 activation fee, but we will deliver a new sim card to your nearest Lewis store.
CAN I RETAIN MY EXISTING MOBILE NUMBER?
Yes, you can. Just select this option when completing the online application
WHAT IS RICA?
The Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA) is a law that makes it compulsory for everyone in South Africa to register their cellphone number.
WHAT ARE RICA DOCUMENTS?
This includes a clear copy of your ID and Proof of residence ( not older than three months).
By law, all SIM card owners need to be RICA’d. So when you do your online application please ensure that you have a clear copy of your ID and proof of address, and that it can be uploaded. You will need to upload all your documents before you can proceed, even to port your existing number.
DO I STILL NEED TO RICA, EVEN IF I PORT MY MOBILE NUMBER?
Unfortunately yes, as we are a different Cell phone operator
You can link any number of SIMs to one account. Therefore all Cash Back will be grouped under this one account. Unfortunately, there will only be one logon for this group.
See our “Group” tab for more details.
DELIVERY OF SIM CARDS
Your SIM card will be couriered to you within 1-10 days. Please provide a copy of your ID or have your ID handy for when your courier parcel is being delivered. You will also be able to track your order from your online profile. The card will be delivered to your nearest Lewis store.
BeMobile only has one competitive mobile pricing model for its prepaid SIM cards. We are adding more vendors that participate in offering you these special airtime deals.
We already have Debonairs, wine, Taxi and soon add bus operators our offering.
“Like” our FaceBook page, it will include new specials which users can earn free airtime on.
START UP COSTS
There is a once-off activation fee for the Sim Card Pack of R30. Your sim card will have R50 preloaded airtime. Your card will be sent to your nearest Lewis store for collections,
Subscriptions are payable in advance, then first is payable before the beginning of the forth month.
ARE THERE ANY OTHER COSTS
In order to receive the free monthly subscriptions, you will need to spend a minimum of at least R30 in month one and two to redeem the free R50 in month 2 and 3.
DEBIT ORDER DETAILS
You will need to load your card details onto Payfast for the monthly debit order to go off.
Capitec clients need to read the “Capitec” tab for more info on this.
WHAT IS PAYFAST
“PayFast is a payment processing service for South Africans and South African websites. They enable easy, secure and instant transfer of money from online buyers to sellers.
They allow sellers –individuals, businesses and charities– to accept secure payments from online buyers in a variety of ways. They can process credit cards from anywhere in the world, Instant EFT (bank transfers with SA’s four biggest banks that get instantly verified), Bitcoin and more. https://www.payfast.co.za/what-is-payfast/.
IS PAYFAST SECURE
PayFast is committed to keeping your sensitive information secure. They have a multitude of automated and manual checks in place to protect both buyers and sellers from fraudulent transactions. See there site for more info. https://www.payfast.co.za/security-fraud/
Each SIM card can be used either as a Standard SIM ( 15x25mm), Micro SIM (12x15mm) or Nano SIM ( 8.8 x 12.3mm). The SIM that will be delivered to you can be used in any of these three formats.
BeMobile offers you a method to reduce your mobile rate. No frills, no gimmicks, just free rewards on goods you would have purchased.
There is a small but affordable monthly fee, but your saving exceeds this many time over.
No other rewards program give you R1 reward for every R1 spent.
Enjoy a case of wine and pay for months of mobile expenses.
Buy a bus ticket and enjoy a month or two of free airtime.
Buy two Pizza and get over 1GB of data.
Buy a laptop and you will have 25% of the value as free airtime.
Use the rewards to buy electricity, a bus ticket, another Pizza. We will be adding much more items here for you to buy with your free rewards.
All club members can receive up to 100% Cash Back on every online purchase.
Your Cash Back will never expire.
WHAT PRODUCTS CAN I GET CASH BACK ON?
All items within our site have THE 100% cash back guarantee, this includes airtime. Our product range include men and ladies goods and well and for the little one.. BeMobile will be adding new ranges to our portfolio and will keep you informed of and new offerings, if you have signed up for to our newsletter.
WHAT IS CASH BACK?
BeMobile’s unique offering is to provide you with Cash Back on every online purchase. You can receive Cash Back from one of a few ways.
1) on all your airtime purchases
2) on all your online purchases
3) when taking out a one of our contract phone.
TO QUALIFY FOR YOUR CASH BACK
To qualify for Cash back on any purchase, you will first need to need to first register for an Prepaid Sim card and join the Loyalty club.
HOW TO USE MY CASH BACK?
Unlike many reward programs, your cash back never expires.
Use your Cash Back when you need it to buy more airtime or any product from the online store, or you could redeem it as real cash by transferring it to your Aetas debit card. Use your Aetas debit card to pay at participating stores for fuel, groceries or more stuff.
Manage your cash back from your dashboard where the cash back is available immediately after any purchase.
See our ‘Family and group’ tab on how you could manage your cash back collectively as a group..
HOW TO CONVERT MY CASH BACK TO MY DEBIT CARD?
Go online and convert your Cash Back. It is that simple.
WHEN DO MY CASH BACK EXPIRE
Your Cash Back will never expire. Build it up for what you really want, or use it to for more airtime. Think about it, who else does this.
WHAT ARE OUR PREPAID RATES?
Our standard prepaid rates are R1,79 per minute on a per-second billing basis, R179 will buy you 100 minutes.
By buying your airtime through the ubu.app, you immediately receive an additional 100% airtime which then reduces the rates to 89.5c per minute.
The more purchases you make from participating vendors, the more airtime and data are available to you.
BeMobile only has has one simple prepaid offering, However, by using your free cash back as airtime and data, our prepaid offering can become attractive to those on postpaid and are looking to save on their monthly spend.
OUR DATA BUNDLES AND RATES
By utilizing your immediate Cash Back, the rates are.
- R15 buys you 100MB, (15c/MB)
- R45 buys you 300MB, (15c/MB)
- R52.50 buys you 500MB, 10.5c/MB)
- R89.50 buys you 1GB and (8.95c/MB)
- R175 buys you 2GB ( 8.75c/MB)
You will need to buy airtime first, through Payfast, then convert your airtime via #140 into data. Compare our data rates to other prepaid options. And remember you can get more free data using your cash back.
By using cash back from non mobile spend, you can also receive more data. BeMobile’s loyalty program allows you to receive free cash back, which can give you 2, 3, 4, or more time more data that what was paid for. Therefore reducing data rates to below contract rates.
HOW LONG WILL MY DATA BE VALID FOR?
Your data is valid for 30 days from date of purchase, no matter the size of data bundle purchased.
When legislation is changed as to the retention period, then BeMobile will have it changed accordingly.
However our data bundle are very cost effective, so even our smaller bundle rates may turn out to be cheaper than other operator larger bundles. So go for our smaller bundle, so not to lose your data after the 30 days have passed.
WHAT ARE SMS RATES AND ARE THERE ANY FREE SMS's?
Aetas does not provide for any free or bundle SMS’s, the cost for each SMS’s is R0.50.
WHAT IS A CREDIT LIMIT?
This is a pre-paid Sim card. Therefore it has no credit limits. It is simple, no massive shock bills for Out-of-Bundle charges, EVER.
HOW DO I PURCHASE MORE AIRTIME.
Login to the ubu.app, search for UBU.AIR as a vendor. Select the amount you wish to purchase.
You will be redirected to purchase airtime from your bank or via debit card.
Once paid, double airtime will be transferred to your phone.
HOW LONG WILL MY AIRTIME BE VALID FOR?
You can purchase as much airtime as you want and there is no limit to how much you can buy and it will not expire. However you are required to do at least one airtime purchase every 90 days, or else the SIM card will go into a soft lock.
WHAT TO DO IF MY PHONE IS SOFT LOCKED?
If the account has not received a top-up in 90 days, it will be soft locked. Contact BeMobilewho will assist you to unlock your phone.
ITEMISED BILLING AND STATEMENT CHARGES?
As all accounts are prepaid, there are no itemised billing options available. Check your airtime balances by selecting #140
It allows you to remain connected on your current phone number whilst outside of South Africa. Please contact BeMobile before intending to use your phone while on an international trip.
BeMobile uses Cell C’s network and its partnership with Vodacom for coverage. Select here for a link to their coverage website.
If you are struggling with connectivity, switch your roaming between the two networks for best reception. There are no additional costs in doing so.
It is free to deliver to your nearest Lewis store, however, there is an R30 activation fee.
Out of Bundle fees (OOB) are fees charged by the networks, when your data bundle has been depleted, to continue using data. OOB is usually higher than the data bundle rates. And it is every network prerogative to charge different rates for OOB data.
BeMobile does not charge OOB fees at all. So you will need to top up your data when it has been used up, but no stage will your airtime be used to supplement your data shortfall.
BeMobile is the only network to have removed OOB fees altogether
How to talk for free?.
Our loyalty program allows you to receive free airtime from selected vendors, The more you buy through them the more you can talk for free.
Receive up to 50% back on a bus trip. So if you do two trips per year that could be an extra R800 free airtime.
Buy one Debonair pizza per month and you have R100 free airtime, per month or
Buy a case of wine for R540 and receive R540 free airtime
The more you buy through us, the more free airtime you have.
We offer a unique experience where you can lower your mobile costs and add value to your lifestyle through our free rewards.
There are many exciting aspects to this offering, which you will figure out as you go along.
As you utilize more and more of your loyalty product, a whole new world of opportunities will open up to you. This is called the BeMobile experience
All payments are processed through your online profile and can only be done through your debit or credit card.
BeMobile makes use of Payfast to accept your card payment.
Payfast uses 3D secure to authenticate all card payments.
All debit & credit cards are automatically enrolled for 3D secure, but not all cards are automatically activated for this secured payment.
Not all payment portals require 3D Secure for processing, so you might not be aware that you not activated for this function.
The only way to remedy this is to either go to into your bank or activate it through your own bank profile.
In the unlikely event that your card is not registered for online shopping (almost all are), please contact your nearest branch to activate it.
You can use the Global One card from Capitec to make payments via the credit card option when you checkout or you can use the Instant EFT option.
In the unlikely event that your card is not registered for online shopping (almost all are), please contact your nearest Capitec branch to activate it.
All Capitec clients, please take note of the following.
The loyalty club fee required a non-binding monthly fee to be paid. Capitec Global one card does not allow for recurring debit orders to come off the card.
Therefore, in order to do the manual payment, select the once off or Instant EFT options. You will also receive a monthly invoice for the R30 or R90 membership fee via e-mail, on receipt of this invoice, do the manual payment for the membership fee.
In order to benefit from the free rewards, all your membership fees need to be up to date.
Each person also has one dashboard. From this dashboard, you can recharge your airtime.
We are always asked the following
“How do you do it?”, or
“It must be a scam, nobody can give away so many rewards?” or
“It is too good to be true!”.
We don’t compete with other networks on pricing but reward users on the full price paid on every-day purchases,
We are a virtual mobile network operator so our cost structures are lean and efficient, and margins are used to bring down the mobile costs
Lastly, we negotiate good deals with vendors who are seeking to grow there business.